Have you come across an item that violates Sea and Buy’s terms, involves illegal activity, or contains misleading information? Don’t worry — you can report it to us. Here’s a detailed guide on how to do it:
- Open the Sea and Buy app or website and navigate to the search page.
- Locate the item you wish to report and select it.
- On the item page, scroll down and locate the text "Are there any problems?" under the condition information.
- Tap the text, and you will be redirected to the feedback page.
- If you are using the website, fill out the form and include the unique number of the item. You can find it in the item’s URL.
- If you are using the mobile app, for your convenience, the ‘Report an Item’ category will be selected automatically. The unique code text field will also be pre-filled.
- Describe the reason for reporting the item.
- To send your report to the Sea and Buy team, simply press the ‘Submit’ button.
By following these steps, you help maintain a safe and trustworthy environment on Sea and Buy.
It’s important to use the reporting feature responsibly and to consider the implications before reporting an item.
Together, we can help ensure that Sea and Buy remains a secure and trustworthy marketplace for everyone. Thank you for doing your part!