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How to report an Item on Sea and Buy?
- Docs,
Have you stumbled upon an item that violates Sea and Buy’s terms, involves illegal activity, or holds misleading information? Don’t worry, you can report it to us. Here’s a detailed guide on how to do it:
- Open the Sea and Buy app and navigate to the search page.
- Locate the item you wish to report and select it.
- At the Item page scroll down. If you are on a mobile device, swipe right a couple of times. Continue until you find the report section.
- Note the Unique Code of the Item and continue by tapping the ‘Report to Us‘ button.
- You will be redirected to the Feedback / Report page.
- For your convenience, the ‘Report an Item‘ category will be automatically selected. The unique code text field will be pre-filled.
- Double-check to confirm that the unique code is correct.
- Describe the reason for reporting the item.
- To send your report to the Sea and Buy team, simply press the ‘Submit’ button.
If you prefer not to follow the process above to report an item, there is an alternative.
- Note the unique code directly from the item’s page in the report section.
- Paste the unique code manually on the Feedback / Report page.
- Select the ‘Report an Item‘ category.
- To send your report to the Sea and Buy team, simply press the ‘Submit’ button.
By following these steps, you contribute to maintaining a safe and comfortable online environment on Sea and Buy.
It’s essential to use the reporting feature responsibly and to consider the implications of reporting an item before proceeding.
Together, we can ensure that Sea and Buy remains a secure and trustworthy marketplace for all. Thank you for doing your part!
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